Free Reference
CNA Skills Checklist (Prometric / Credentia Style)
The 22 hands-on skills tested on the CNA certification exam, each broken into the key steps and the detail candidates most often miss. Indirect-care steps like handwashing, privacy, and the call light are scored on every skill – know them cold.
Handwashing
- Turn on water to a comfortable temperature using a paper towel if needed, wet hands, and apply soap
- Lather hands for at least 20 seconds, cleaning all surfaces including between fingers, backs of hands, and wrists
- Clean fingernails by rubbing them against the palm of the opposite hand
- Rinse hands thoroughly under running water with fingers pointed downward
- Dry hands with a clean paper towel from fingertips to wrists
- Use the paper towel to turn off the faucet to avoid recontamination
- Discard the paper towel without touching the waste container
Most-missed: Handwashing must be performed at the beginning and end of every skill; failing to wash hands before or after a skill causes point deductions on every scored task
Applying PPE and Gloves
- Perform hand hygiene before applying any PPE
- Apply gown first by slipping arms through sleeves and securing ties at neck and waist
- Apply surgical mask over nose and mouth and secure ties or ear loops
- Apply goggles or face shield if required by the scenario
- Don gloves last, pulling cuffs over the gown sleeves to prevent exposure
- Remove gloves first by pinching the outside of one glove near the wrist and peeling it off inside-out, then slide fingers under the remaining glove cuff and remove it inside-out
- Remove gown by untying and pulling away from the body without touching the outer surface, roll it away from the body
- Perform hand hygiene immediately after removing all PPE
Most-missed: Gloves are donned last and removed first; touching a contaminated outer surface during removal is a critical failure point
Measuring and Recording Blood Pressure
- Greet client, explain the procedure, and provide privacy
- Perform hand hygiene and apply gloves if indicated
- Position client with arm supported at heart level, palm up, and sleeve rolled up
- Locate the brachial artery and center the cuff bladder over it, placing the cuff edge about one inch above the antecubital space
- Palpate the radial pulse, inflate the cuff 30 mmHg above the point where the pulse disappears, then deflate quickly
- Re-inflate the cuff to 30 mmHg above the palpated estimate, place the stethoscope over the brachial artery, and deflate at 2 to 3 mmHg per second
- Record the first sound heard as systolic and the last sound heard as diastolic pressure
- Remove the cuff, report and record results, and perform hand hygiene
Most-missed: The cuff must be placed one inch above the antecubital space and centered over the brachial artery; an improperly placed cuff produces inaccurate readings and is a common test failure
Measuring Radial Pulse
- Greet client, explain the procedure, and perform hand hygiene
- Position client comfortably with arm resting at a relaxed level
- Place the index and middle fingers (not the thumb) on the inner wrist at the base of the thumb over the radial artery
- Apply light pressure until the pulse is felt clearly
- Count the pulse for a full 60 seconds using a watch with a second hand
- Note the rate, rhythm, and strength of the pulse
- Record results accurately and report any abnormalities
- Perform hand hygiene after the procedure
Most-missed: The thumb must never be used to take a radial pulse because the thumb has its own pulse, which causes an inaccurate count; timing for a full 60 seconds is required
Measuring Respirations
- Perform hand hygiene and greet the client
- Keep fingers on the radial pulse site after counting pulse so the client does not alter their breathing pattern
- Observe the rise and fall of the chest; one inhalation plus one exhalation equals one respiration
- Count respirations for a full 60 seconds
- Note rate, rhythm, and depth of breathing
- Record results accurately and report any abnormalities such as labored breathing
- Perform hand hygiene after completing the skill
Most-missed: Do not tell the client you are counting respirations because clients tend to alter their breathing when aware; keeping fingers on the wrist disguises the observation
Measuring and Recording Weight
- Greet client, explain the procedure, and perform hand hygiene
- Balance the scale to zero before the client steps on
- Have the client remove shoes and heavy clothing, and empty the bladder if possible
- Assist the client to stand in the center of the scale platform with feet slightly apart and without holding onto anything
- Adjust the scale weights until the balance beam is level and centered
- Read the weight and record it accurately
- Assist the client safely off the scale
- Report any significant weight changes and perform hand hygiene
Most-missed: The scale must be balanced to zero before the client steps on it; an unbalanced scale produces an inaccurate measurement, which is a critical error
Indwelling Catheter Care
- Greet client, explain the procedure, provide privacy, and perform hand hygiene
- Lower the side rail on the working side and position the client in a dorsal recumbent or Sims position
- Apply gloves and expose the perineal area with minimal exposure
- Assess the catheter insertion site and tubing for signs of irritation, discharge, or leakage
- Using a clean washcloth with soap and water, clean around the catheter at the urinary meatus using a front-to-back motion, one stroke per area
- Clean at least four inches of the catheter tubing from the meatus outward using a circular motion
- Ensure the drainage tubing is secured to the leg without tension and the drainage bag is below bladder level at all times
- Remove gloves, raise the side rail, ensure call light is in reach, and perform hand hygiene
Most-missed: The drainage bag must always remain below the level of the bladder to prevent backflow of urine; placing the bag on the bed or above the bladder is a critical safety error
Perineal Care for a Female Client
- Greet client, explain the procedure, and provide privacy; perform hand hygiene and apply gloves
- Position client on her back with knees bent and feet flat; drape to minimize exposure
- Fill a basin with warm water and test temperature on inner wrist
- Clean the labia majora using front-to-back strokes, one stroke per area, using a clean portion of the washcloth for each stroke
- Separate the labia minora and clean from the urethral meatus toward the anus using front-to-back strokes
- Rinse the area thoroughly from front to back
- Pat dry thoroughly from front to back
- Remove gloves, reposition client comfortably, raise side rail, place call light in reach, and perform hand hygiene
Most-missed: All cleaning strokes must go front to back to prevent transferring rectal organisms to the urethral or vaginal area; reusing the same surface of the washcloth is a critical infection-control failure
Foot Care
- Greet client, explain the procedure, and perform hand hygiene; apply gloves
- Assist client to a seated position and place a basin of warm water on a protective barrier on the floor
- Test water temperature on the inner wrist before soaking
- Soak one foot for 5 to 10 minutes, then the other if appropriate
- Wash each foot with a soapy washcloth, cleaning between all toes
- Rinse each foot thoroughly and pat dry completely, including between the toes
- Apply lotion to the tops and bottoms of the feet but not between the toes
- Assist client with footwear, ensure safety, raise side rail, place call light in reach, and perform hand hygiene
Most-missed: Lotion must never be applied between the toes because moisture trapped there promotes fungal infection and skin breakdown; this is a frequently missed step
Mouth Care for a Conscious Client
- Greet client, explain the procedure, and perform hand hygiene; apply gloves
- Raise the head of the bed to a comfortable position and place a towel over the client's chest
- Wet the toothbrush, apply a small amount of toothpaste, and offer the client a rinse of water
- Brush all tooth surfaces (outer, inner, and chewing surfaces) using gentle circular motions
- Brush the tongue gently to remove bacteria
- Have the client rinse and spit into an emesis basin
- Offer mouth rinse if appropriate; pat lips dry and apply lip moisturizer if needed
- Remove gloves, reposition client comfortably, place call light in reach, and perform hand hygiene
Most-missed: Privacy and call light placement are scored independently of the oral care technique; forgetting these indirect-care steps costs points even when the physical technique is correct
Denture Care
- Greet client, explain the procedure, and perform hand hygiene; apply gloves
- Line the sink or basin with a paper towel or fill with water to protect dentures from breakage if dropped
- Have the client remove dentures or gently assist by loosening the upper denture with a slight rocking motion, then remove the lower
- Carry dentures to the sink in an emesis basin; never wrap in a tissue
- Brush all surfaces of the dentures with a denture brush and denture cleaner or toothpaste
- Rinse thoroughly under running water
- Return dentures to the client or store in a labeled denture cup with water or denture solution
- Provide oral care to the gums and tongue with a moist swab, remove gloves, and perform hand hygiene
Most-missed: Lining the sink with a paper towel or filling it with water before handling dentures prevents breakage; dropping and breaking dentures is a preventable error commonly missed under test pressure
Dressing a Client with an Affected (Weak) Arm
- Greet client, explain the procedure, and provide privacy; perform hand hygiene
- Gather clothing and assess which arm is weak or affected
- For undressing, remove the garment from the strong (unaffected) arm first
- For dressing, place the garment on the weak (affected) arm first
- Gently support the weak arm throughout all movements to prevent injury
- Pull the garment over the head or across the back as needed, then thread the strong arm through
- Adjust the garment for comfort and ensure no wrinkles are under the client
- Ensure call light is in reach and perform hand hygiene
Most-missed: The memory phrase is 'weak in first, strong out first' (dress the affected side first, undress it last); reversing this order stresses the weak shoulder joint and is a common critical error
Feeding a Client
- Greet client, explain the procedure, and perform hand hygiene; offer a hand-washing opportunity to the client
- Provide privacy and elevate the head of the bed to at least 45 degrees or assist client to sit upright
- Check the meal tray for accuracy (correct diet, client name) and check food temperature
- Place a protective covering over the client and position the tray within reach
- Offer small bites, alternating food and fluids, and allow adequate time between each bite for chewing and swallowing
- Observe for and report any coughing, choking, or difficulty swallowing immediately
- Record intake accurately on the I and O sheet
- Perform oral care after the meal, remove tray, reposition client comfortably, place call light in reach, and perform hand hygiene
Most-missed: The client must be positioned upright at a minimum of 45 degrees before and during feeding to reduce aspiration risk; placing a client flat while feeding is a critical safety error
Providing Fluids and Recording Intake
- Greet client, explain the procedure, and perform hand hygiene
- Verify the client is on an intake and output (I and O) order and check for any fluid restrictions
- Pour the desired fluid into a cup, noting the starting amount in mL or identifying the container volume
- Offer the fluid to the client at a comfortable temperature; use adaptive equipment if needed
- Encourage fluid intake at the client's pace and record how much the client actually drank
- Convert fluid amounts to mL if recorded in another unit (8 oz equals 240 mL)
- Record the intake amount accurately on the I and O flow sheet
- Place call light in reach, ensure comfort, and perform hand hygiene
Most-missed: Record only what the client actually drank, not what was poured; documentation must be in mL and must reflect actual consumption to ensure accurate clinical monitoring
Positioning a Client on Their Side (Lateral Position)
- Greet client, explain the procedure, and provide privacy; perform hand hygiene
- Raise the bed to working height and lower the side rail on the working side
- Position the client on their back, move them toward the side opposite to which they will be turned
- Cross the client's near arm over the chest and cross the near ankle over the far ankle
- Stand on the side toward which the client will face; place one hand on the shoulder and one on the hip
- Roll the client toward you in a smooth motion
- Place a pillow behind the back for support and a pillow between the knees to maintain alignment
- Ensure the client is in good alignment, raise side rail, place call light in reach, and perform hand hygiene
Most-missed: A pillow between the knees is required to maintain spinal alignment and prevent pressure on bony prominences; omitting the pillow is a common missed step on the skills exam
Transferring a Client to a Wheelchair Using a Gait Belt
- Greet client, explain the procedure, and perform hand hygiene; apply gait belt snugly around the client's waist over clothing
- Lock the wheels of the wheelchair and position it at a 45-degree angle to the bed on the client's stronger side
- Raise the footrests and remove or swing away the armrest closest to the bed
- Assist the client to a sitting position with feet flat on the floor; allow a moment to prevent dizziness
- Stand close to the client, hold the gait belt with an underhand grip on both sides, and instruct the client to push up on the count of three
- Pivot the client toward the wheelchair and position them in front of the seat
- Lower the client slowly by bending at knees and hips, not the back, until seated securely
- Position feet on footrests, ensure safety, remove gait belt if indicated, place call light in reach, and perform hand hygiene
Most-missed: The wheelchair wheels must be locked and footrests raised before the transfer begins; an unlocked wheelchair can roll away and cause a fall, which is a critical safety failure
Ambulating a Client with a Gait Belt
- Greet client, explain the procedure, and perform hand hygiene; ensure client has proper footwear
- Apply gait belt snugly over clothing; check that two fingers fit under the belt to confirm fit
- Assist client to a sitting position and allow time to adjust before standing
- Stand on the client's weaker side and hold the gait belt from behind with an underhand grip
- Assist client to standing and ensure balance is stable before beginning ambulation
- Walk slightly behind and to the side of the client, maintaining the gait belt hold throughout
- Observe for dizziness, weakness, or unsafe gait; if client begins to fall, lower them safely to the floor using the gait belt
- Assist client back to a seated position safely, remove gait belt, ensure comfort and call light placement, and perform hand hygiene
Most-missed: If the client begins to fall, the CNA must lower them to the floor in a controlled manner using the gait belt rather than trying to hold them up; attempting to prevent a fall by pulling upward can injure both client and CNA
Range of Motion for One Knee and Ankle
- Greet client, explain the procedure, and provide privacy; perform hand hygiene
- Position client in supine position with the bed flat; expose only the leg being exercised
- Support the leg at the knee and ankle throughout each movement
- Perform knee flexion by bending the knee toward the chest, then extension by straightening the leg
- Perform ankle dorsiflexion by gently pushing the foot upward toward the shin
- Perform plantar flexion by gently pushing the foot downward away from the shin
- Perform ankle rotation by supporting the heel and rotating the foot in a complete circle in each direction
- Repeat each movement 3 to 5 times as instructed; observe for pain, resistance, or discomfort; reposition client, raise side rail, place call light in reach, and perform hand hygiene
Most-missed: All movements must be performed slowly, gently, and within the client's pain-free range of motion; forcing a joint past resistance can cause injury and is a critical error
Range of Motion for One Shoulder
- Greet client, explain the procedure, and perform hand hygiene
- Position client in supine position with bed flat; expose only the shoulder being exercised
- Support the arm at the elbow and wrist throughout all movements
- Perform shoulder flexion by raising the arm forward and upward above the head, then return to the starting position
- Perform shoulder extension by gently moving the arm downward and slightly behind the body
- Perform shoulder abduction by moving the arm out to the side away from the body
- Perform adduction by returning the arm back toward the midline of the body
- Perform internal and external rotation if indicated; repeat each movement 3 to 5 times; reposition client, raise side rail, place call light in reach, and perform hand hygiene
Most-missed: The arm must be supported at both the elbow and wrist, not just the hand, to protect the shoulder joint from strain during passive range of motion exercises
Applying Anti-Embolic Stockings (TED Hose)
- Greet client, explain the procedure, and perform hand hygiene; apply gloves if skin integrity is a concern
- Assess the legs and feet for redness, swelling, skin breakdown, or pain before applying
- Have the client lie supine with legs elevated or apply before the client gets out of bed in the morning
- Turn the stocking inside out to the heel, then place the foot section over the toes and foot
- Position the heel pocket correctly over the client's heel
- Grasp the stocking at the turned-down edge and pull it up the leg in a smooth, even motion without creases or wrinkles
- Ensure the top of the stocking is below the knee or at the thigh as indicated; smooth out any wrinkles
- Perform hand hygiene; document application and any skin findings; assess every 8 hours
Most-missed: Wrinkles or folds in the stocking create pressure points that can cause skin breakdown and reduce effectiveness; the stocking must be applied smoothly and reassessed regularly
Assisting with a Bedpan
- Greet client, explain the procedure, and provide privacy; perform hand hygiene and apply gloves
- Raise the bed to working height and lower the side rail on the working side
- Place a protective pad under the client's buttocks area
- Assist the client to lift hips by bending the knees and pushing up; slide the bedpan under the buttocks with the wider end toward the back of the client
- Raise the head of the bed to a comfortable sitting angle (30 to 45 degrees) to facilitate elimination
- Place toilet tissue and call light within reach and allow the client privacy
- After use, lower head of bed, instruct client to lift hips and remove the bedpan; clean the perineal area from front to back and pat dry
- Cover the bedpan, take it to the bathroom, observe and record output, dispose of contents, rinse the bedpan, remove gloves, and perform hand hygiene
Most-missed: Providing privacy during elimination is both a dignity right and a scored indirect-care point; the call light must always be left within reach while the client is left alone on the bedpan
Making an Occupied Bed
- Greet client, explain the procedure, and provide privacy; perform hand hygiene and apply gloves if needed
- Lower the head of the bed to a flat position (if tolerated) and raise the bed to working height
- Lower the side rail on the working side and loosen all bedding from under the mattress
- Roll the soiled linen toward the client's back, tucking it close against the client; never shake or fan linen
- Place clean bottom sheet on the exposed mattress, miter the corner at the top, and tuck the side; roll the remaining sheet against the soiled linen
- Raise the side rail, move to the opposite side, lower that side rail, and assist client to roll toward you over the linen
- Remove soiled linen and place in a linen bag (do not place on floor); pull clean linen through and tuck in
- Apply clean top sheet and blanket, make a toe pleat, raise both side rails, lower the bed, place call light in reach, and perform hand hygiene
Most-missed: Soiled linen must never be placed on the floor, shaken, or held against the CNA's uniform because this spreads pathogens; all soiled linen goes directly into the linen bag
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